Please arrive on time for your appointment to allow for a smooth and timely session. This shows respect for both your therapist's schedule and the next client waiting.

Arriving late than 15 min can be classified as no-shown (exsample:if treatment time slot 30min, but you're late for 15min) or part of your treatments can't be done.

We require a small ammount of deposit for every treatment booked at BeauTouch Aesthetic Clinic. This deposit will be applied towards your treatment or service and is fully refundable if you cancel within the designated notice period. 

If you provide us with the required 24-hours’ notice for cancellation or rescheduling, your deposit will be fully refunded or transferred to your rescheduled appointment. Failure to provide the required notice will result of non-refund your deposit, as it will be used to cover the costs associated with the time reserved for your appointment.

Our cancellation policy requires a minimum of 24-hours’ notice for all clients. To cancel or reschedule your appointment, please go to your account on our booking system or text us on number 07784937776 at least 24 hours in advance of your scheduled appointment time. In less than 24h before your appointment should start, you woudn't be able amend or cancel your treatments.This allows us to efficiently manage our clinic’s schedule and accommodate other clients who may be waiting for an appointment.

We understand that unforeseen events and emergencies can occur. However, not providing timely notice of cancellation or rescheduling significantly impacts our ability to accommodate other clients and maintain a smooth schedule. As such, clients who do not provide the required 24-hours’ notice or fail to show up for their appointment will forfeit their deposit, and it will not be applied towards future appointments.

Last-minute rescheduling of appointments also falls under our cancellation policy. If you need to reschedule your appointment, please provide us with at least 24 hours’ notice to avoid forfeiting your deposit. Rescheduling requests made within 24 hours of the appointment will be treated as a cancellation, and the deposit will be non-refundable.

We value our therapists' time and expertise. Please respect their professionalism and focus during your session to ensure the best possible results for your treatment.